FAQs
PERSONAL LOAN
If I borrow RM3,000, what is the repayment schedule?
Loan Amount: RM3,000
Tenure: 12 months
Interest Rate: 18.0% per annum
Fees: RM15 stamp duty fee and RM10 attestation fee
| (RM) | Principal Balance | Monthly Instalment Amount | ||
|---|---|---|---|---|
| Principal Amount | Interest Amount | |||
| Disbursement: | 3,000 | - | - | - |
| 1st due | 2,788.08 | 295.00 | 211.92 | 83.08 |
| 2nd due | 2,569.23 | 295.00 | 218.85 | 76.15 |
| 3rd due | 2,343.46 | 295.00 | 225.77 | 69.23 |
| 4th due | 2,110.77 | 295.00 | 232.69 | 62.31 |
| 5th due | 1,871.15 | 295.00 | 239.62 | 55.38 |
| 6th due | 1,624.61 | 295.00 | 246.54 | 48.46 |
| 7th due | 1,371.15 | 295.00 | 253.46 | 41.54 |
| 8th due | 1,110.77 | 295.00 | 260.38 | 34.62 |
| 9th due | 843.46 | 295.00 | 267.31 | 27.69 |
| 10th due | 569.23 | 295.00 | 274.23 | 20.77 |
| 11th due | 288.08 | 295.00 | 281.15 | 13.85 |
| Final | 0.00 | 295.00 | 288.08 | 6.92 |
| Total: | 3,000.00 | 3,540.00 | 3,000.00 | 540.00 |
How do I apply for a Personal Loan?
You may apply online here, anytime.
If you need future assist and more information, please text via WhatsApp: 03-2382-8020.
I’d like to contact ACOM(M)
If you need future assist and more information, please text via WhatsApp: 03-2382-8020.
Application and contracting can be completed via online application. However, only selected customers will be summoned to our office for verification process.
What documents & eligibilities are required?
- Document Required
- 1. Malaysian Identification Card (MyCard)
- 2. Latest 2 months salary crediting bank statement (in PDF)
- 3. Latest 2 months salary slip (in PDF) And/or
- 4. Latest EPF statement (in PDF)
- 5. Latest utility bill (water, electricity, etc.)
*within latest 2 months - Others as required by ACOM(M) (if any)
- Eligibility for Online Application
- 1. Individual aged 18 to 60 years
- 2. Minimum monthly gross income of RM500
- 3. Private and government employee Only
- 4. Malaysian Citizen
- 5. Not declared bankrupt
- 6. Not a political exposed person
- Eligibility for Top-up Application
- 1. Entitle for Existing Customer that has an existing contract with remaining loan amount.
- 2. Good payment history with ACOM(M)
- 3. Individual aged 18 to 60 years
- 4. Minimum monthly gross income of RM500
- 5. Private and government employee Only
- 6. Malaysian Citizen
- 7. Not declared bankrupt
- 8. Not a political exposed person
How much loan I can apply for?
For First Loan, you can borrow with minimum 0.5 up to 1.0 and maximum RM100,000. The amount that you can borrow varies depends on individual credit scoring evaluation.
However, for Top-Up and subsequent loans, the minimum is 0.5 and the maximum will be determined by ACOM(M)
How much is the interest rate?
The annual interest rate is up to 18.0%.
What are the minimum and maximum loan tenures?
The minimum loan tenure is 6 months and the maximum loan tenure is 60 months (5 years)
* Subject are depends on individual credit scoring evaluation.
PAYMENT
When is my first repayment date?
1. Contract signed before or on the 14th of the month
→The first repayment date will be the 1st of the following month.
2. Contract signed on or after the 15th of the month
→The first repayment date will be the 1st of the subsequence month instead of the following month.
How do I make repayments to ACOM(M)?
Currently, ACOM(M) only accepts repayments via online transfer or bank deposit thru our selected bank. We cannot accept cash over the counter at our office.
How will I know if my repayment was received?
Once repayment has been processed, you will receive a confirmation SMS from ACOM(M).
How do I request a full/early settlement?
You may settle before the maturity of your loan at any time without being imposed with a termination fee as there is no lock-in period. However, you must notify ACOM(M) at least 30 days prior to the desired date of full/early repayment and required to make full payment of total outstanding principal and billed interest only.
You may contact us at 03-2382-8050 or send an email directly to customer@acom.com.my before paying off your loan amount.
How do I request for a refund?
ACOM(M) will contact you via call or SMS. ACOM(M) will refund the excess fund upon confirmed that your account has fully settled with excess funds to be refunded.
If you paid your monthly instalment with excess funds and would like to request a refund before your full settlement, please call us at 03-2382-8050 or send an email to customer@acom.com.my.
What are the major risks if I default on my payment?
A representative may contact you.
You will be required to pay a late payment charge (8.0% per Outstanding installment amount (*1) ). It is calculated daily and charged on the next due date.
Calculation Method
The calculation method for the late payment charge is: "Outstanding installment amount x 8.0% / 365 days x Number of days past due (*2) ".
※1 It means the overdue installment amount or the remaining amount when there is a partial payment.
※2 We provides a grace period of five days from the due date, where late payment charges will not be imposed. However, after the grace period late payment charges will be charged, including the five days.
How to check my repayment due date?
You may check your account details on your account page here or you may contact acom at 03-2382-8050.
How to check my monthly installment amount?
You may check your account details on your account page here or you may contact acom at 03-2382-8050.